Information For Asylum-Seekers and Refugees

 

 

 

 

 

 

 

 

 

 

INFORMATION FOR REFUGEES AND ASYLUM-SEEKERS

This page contains basic information for the knowledge of asylum-seekers and refugees in Malaysia. This may be useful to you while you are here in Malaysia, if you are unsure of UNHCR processes and of UNHCR assistance.


:: UNTUK MEMBACA MAKLUMAT INI DALAM BAHASA MALAYSIA

Laman ini mengandungi maklumat asas untuk pengetahuan pemohon suaka dan orang pelarian di Malaysia. Baca dalam Bahasa Malaysia di sini.

Download this information in other languages (PDF):

:: Burmese      :: Tamil      :: Arabic      :: Malay      :: Persian      :: Somali      :: English


NEWS UPDATE: ADVICE FOR REFUGEES AND ASYLUM-SEEKERS ON THE MOBILE REGISTRATION EXERCISE CONDUCTED BY UNHCR.

MAKLUMAT TERKINI: PENGUMUMAN UNTUK PELARIAN DAN PEMOHON SUAKA TENTANG AKTIVITI MOBILE REGISTRATION OLEH UNHCR.

::Burmese       ::Tamil      ::Arabic      ::Persian      ::Somali     ::Hakha        ::Tedim

Role of UNHCR

The Office of the United Nations High Commissioner for Refugees (UNHCR) is the refugee agency of the United Nations that was established in 1951 to provide international protection to refugees and solutions for refugees. UNHCR works to safeguard the rights of refugees, promote their well-being and help secure durable solutions.



  Who is a refugee?

According to the 1951 Geneva Convention Relating to the Status of Refugees, a refugee is a person who is outside the country of his/her origin, has a well founded fear of being persecuted for reasons of race, religion, nationality, political opinion or membership of a particular social group, and owing to such fear is unable or unwilling to avail himself/herself of the protection of that country.

Please also note that Applicants for whom there are serious reasons for considering that they are responsible for serious crimes might be excluded from refugee status.

How do I register with UNHCR?

You can learn more here about the Registration process at UNHCR.

  Refugee Status Determination (RSD)

Learn more about the Refugee Status Determination process conducted by UNHCR.

Detention

Read more here on what to do if you or someone you know is arrested or detained by Malaysian authorities.

  Services for asylum-seekers and refugees

Read more here on medical and financial aid for recognised refugees.

Durable Solutions

UNHCR recognises three durable solutions for refugees: voluntary repatriation, local integration, and resettlement. Learn more here.

  Project Self HELP for Refugee Youths

Refugee youths can apply for short courses at HELP University. Learn more here.


Other information

:: When you write, call or approach UNHCR in person for any reason related to you case, please always make reference to your file number.

:: Please do not share your file number with third persons.

:: If you have a complaint about mistreatment, harassment, abuse, or other improper conduct, you can drop your written complaints to the COMPLAINTS BOX at the reception area of the UNHCR office, or email it to mlslu@unhcr.org.

:: Your complaint will be treated sensitively and kept strictly confidential. Please note that UNHCR cannot consider anonymous complaints.

:: All UNHCR services are free of charge. Please report anyone who is requesting money or any other favours from you in order to benefit from UNHCR services using the Complaints Box or by emailing: mlslu@unhcr.org


Contact UNHCR
UNHCR Representation in Malaysia

570, Jalan Bukit Petaling
P.O. Box 10185,
50706 Kuala Lumpur

Telephone: +603 2118 4800
Fax: +603 2141 1780
Email: mlslu@unhcr.org
Website: http://www.unhcr.org.my






© UNHCR 2001 - 2011